Server not there...

Need help?
User avatar
oldboi
Member
Posts: 1006
Joined: January 8th, 2009, 6:45 pm
Location: West Australia
Australia

Server not there...

Post by oldboi »

Hey guy's since moving to the new server i seem to be having alot off connection issues. And now the server doesn't even connect or show any details ? In other words it's telling me it doesn't exsist. I have checked the address, and that i am using the new server.
It has only just started doing it, so was just wondering wether it's me ?
Any advise or help would be great, cheers...


Regards oldboi
Image
User avatar
Swanny-CG
Retired Admin
Retired Admin
Posts: 1962
Joined: December 15th, 2008, 9:48 am
Location: Bay Area, California

Re: Server not there...

Post by Swanny-CG »

When the server crashes it's not auto-restarting like it should. If we don't know about it (that's happened twice) we don't know to restart it manually and it's down for a bit. I put in a ticket with the hosts and hopefully we'll get it sorted in short order.

Sorry for the inconvenience in the meantime.
Image
User avatar
oldboi
Member
Posts: 1006
Joined: January 8th, 2009, 6:45 pm
Location: West Australia
Australia

Re: Server not there...

Post by oldboi »

Cheer's for that, it all seems to have sorted, but now have a worse problem...
Any way of lowering my ping ???
I start a game and i get kicked very quickly and it will continue over and over with no letup. I have try'd at different times of the day and night but that doesn't help.
I have read threads and the meaning of high ping. But it has only started with the new server. Is anybody else having the same issue.
Or can anyone advise me, it's a great server...


Regards oldboi
Image
MOJORyder
Member
Posts: 943
Joined: January 8th, 2009, 6:15 pm
Location: San Pedro, CA.
Contact:
United States of America

Re: Server not there...

Post by MOJORyder »

give us your system specs, router, et al.

right now, it's 50/50 wether you can do anything about it... but we'll give it a shot
What makes America great? Guns and Liquor. Be sure to save a round for Obama.
MOJORyder
Member
Posts: 943
Joined: January 8th, 2009, 6:15 pm
Location: San Pedro, CA.
Contact:
United States of America

Re: Server not there...

Post by MOJORyder »

What makes America great? Guns and Liquor. Be sure to save a round for Obama.
User avatar
oldboi
Member
Posts: 1006
Joined: January 8th, 2009, 6:45 pm
Location: West Australia
Australia

Re: Server not there...

Post by oldboi »

Tweak Tester Result
We have collected information from your trial download and upload.
Service: isdndslcablewirelesssatellitefiber
Download Speed kbit/s:
(the download speed advertised for your line)
Operating System: win95win98win98SEwinMEwinNTwin2kwinXPVistaMacLinuxFBSDSolaris
Connection: normalwinXPpppoerouterpppoeraspppoepppoA



1. Your Tweakable SettingsReceive Window (RWIN): 65535
Window Scaling: 0
Path MTU Discovery: ON
RFC1323 Window Scaling: ON
RFC1323 Time Stamping: OFF
Selective Acks: ON
MSS requested: 1460
TTL:
(less any hops behind firewall)
64
TTL remaining: 53
TOS flags: none set
2. Test DownloadActual data bytes sent: 1024001
Actual data packets: 703
Max packet sent (MTU): 1500
Max packet recd (MTU): 1500
Retransmitted packets: 0
sacks you sent: 0
pushed data pkts: 102
data transmit time: 3.238 secs
our max idletime: 245.0 ms
transfer rate: 285332 bytes/sec
transfer rate: 2282 kbits/sec
transfer efficiency: 100%
3. ICMP (ping) check Minimum ping: 97.60 ms
Maximum ping: 108.95 ms
Ping stability:
98.71 102.73 98.73 100.82 99.04 98.11 108.95 99.02 97.60 101.77


4. Notes and Recommendations Choose RWIN between 5840 and 13140 (FAQ #586)
download/use DRTCP .. (FAQ #578)
Read the tweak FAQ

Observations:
Good data stream (no/few rexmits)

Observations:
Looking good




Still stuck? copy/paste this url:
http://www.dslreports.com/tweakr/block: ... outerpppoe
if you are seeking forum advice. DO NOT COPY PASTE THE PAGE LOCATION, JUST THE URL IMMEDIATELY ABOVE.
Please also explain the PROBLEM your connection appears to have during everyday use.


more detail..



Regards oldboi







--------------------------------------------------------------------------------
Image
User avatar
oldboi
Member
Posts: 1006
Joined: January 8th, 2009, 6:45 pm
Location: West Australia
Australia

Re: Server not there...

Post by oldboi »

Hey this mite seem a stupid question about the info, but can anyone advise me of wat the best action should be ?
I have the problem of not really understanding the results or the adjustments that should be made.
Unfortunately i'm not that computer literate, and don't want to have more problems. I have already downloaded the DRTCP021 adjusting tool.
The computer i'm using is...
Intel Celeron CPU
430@ 1.8GHz
1.8GHz, 1.00GB Ram
NVIDIA GeForce 8600 GT Video Card
512+ Broadband connection
Hopefully i will be able to keep enjoying the server.


Regards oldboi
Image
User avatar
Specialist
SILENCE! I STAB YOU!
SILENCE! I STAB YOU!
Posts: 1897
Joined: December 13th, 2008, 1:04 am
Location: Phoenix, AZ
Contact:
United States of America

Re: Server not there...

Post by Specialist »

oldboi, where in the world are you located in? Also, your connection speed is only 512?

It may not be your computer but your distance from the server that is affecting you.
User avatar
oldboi
Member
Posts: 1006
Joined: January 8th, 2009, 6:45 pm
Location: West Australia
Australia

Re: Server not there...

Post by oldboi »

I'm located in Perth, Western Australia.
Umm yes advertised as 512k +.
As you say the distance from the server is definately a possiblity.
I have had some luck the last few day's, but still very close to limit.
Doesn't look good tho...
Definately be a shame, because it's a well run server.


Regards oldboi
Image
User avatar
Swanny-CG
Retired Admin
Retired Admin
Posts: 1962
Joined: December 15th, 2008, 9:48 am
Location: Bay Area, California

Re: Server not there...

Post by Swanny-CG »

Can you do the tweak test again please and report the link and info here? About the only thing it said to do was adjust your RWIN. We'll need a little more info to do that easily and the results link only lasts a few days.

Basically (and please forgive me if I'm giving you info you already have), think of your ping as kind of an echo. Your data back and forth from/to the server (saying which direction you or your bullets are moving in, where other players are at that second, etc.) are carried on those echoes. The longer it takes for that echo to travel all the way to the server and back is your latency. The higher your latency, the slower/laggier the server is for other players because it tries to accomodate the slow link, since it has to be able to tell their computers where you are, too. Some of that latency has to to with how saturated the line between you and the server is at the time you are playing - if there is a lot of congestion on the line (people sending e-cards, surfing porn, updating their MySpace, etc.) it will be worse that other times (when they're maybe only surfing the porno).

There is a complicated tweaky formula to calculate RWIN and since I'm not there with you I want to feel as confident as possible about the value I give you before we proceed. Please note, my friend - there is no guarantee that this will improve your ability to stay connected to the server - I'm hoping that improving the efficiency of your packet flow may help cut through some of the causes of latency (namely inefficient packet flow) and that we'll see some measure of improvement.
Image
User avatar
oldboi
Member
Posts: 1006
Joined: January 8th, 2009, 6:45 pm
Location: West Australia
Australia

Re: Server not there...

Post by oldboi »

Sorry about this mate but the website wants me to join and pay a fee ?
Assuming that i'm looking in the right place, not being technological is my downfall.
So if you can re-send me the link or page or address i will do again.
Cheers for the advice it's great, and the help is greatly appreciated.


Regards oldboi
Image
User avatar
Swanny-CG
Retired Admin
Retired Admin
Posts: 1962
Joined: December 15th, 2008, 9:48 am
Location: Bay Area, California

Re: Server not there...

Post by Swanny-CG »

Image
User avatar
oldboi
Member
Posts: 1006
Joined: January 8th, 2009, 6:45 pm
Location: West Australia
Australia

Re: Server not there...

Post by oldboi »

http://www.dslreports.com/tweakr/block: ... via=normal

Just got it done cheers...


Regards oldboi
Image
User avatar
Swanny-CG
Retired Admin
Retired Admin
Posts: 1962
Joined: December 15th, 2008, 9:48 am
Location: Bay Area, California

Re: Server not there...

Post by Swanny-CG »

Hey you got really different numbers that time. Maybe we should do one a day for a few days and check the average? This result suggested a much lower RWIN than the last one. Gimme a little time to understand all this.
Image
User avatar
oldboi
Member
Posts: 1006
Joined: January 8th, 2009, 6:45 pm
Location: West Australia
Australia

Re: Server not there...

Post by oldboi »

You got all the time you need...

Cheers for the help anyway it's really good ta...
Hopefully i've done it right ???
Should be the same but hey...?

Regards oldboi
Image
User avatar
Swanny-CG
Retired Admin
Retired Admin
Posts: 1962
Joined: December 15th, 2008, 9:48 am
Location: Bay Area, California

Re: Server not there...

Post by Swanny-CG »

Wanna try another couple tests and post the results links? I saved the last one so maybe we can find an average or something.
Image
User avatar
oldboi
Member
Posts: 1006
Joined: January 8th, 2009, 6:45 pm
Location: West Australia
Australia

Re: Server not there...

Post by oldboi »

Hey mate just ran another test, hope this is helping.
Cheers for the help it's great eh, would be a shame if unable to play on the server, cause i enjoy it.
The people are good and the admin's keep it all running smooth.
Cause of my location i understand the problems, but looking forward to finishing a game again soon. :)

http://www.dslreports.com/tweakr/block: ... via=normal


Regards oldboi
Image
User avatar
Swanny-CG
Retired Admin
Retired Admin
Posts: 1962
Joined: December 15th, 2008, 9:48 am
Location: Bay Area, California

Re: Server not there...

Post by Swanny-CG »

OK, According to this FAQ, you should change your MTU to 1500 and I think you should try your RWIN (the TcpReceiveWindow) at 8192 (as a start).

Are you using a router that does your DSL connection for you or do you have software on your PC that you have to have running to connect to the Net? If you have a router I would try what they say to do.

Note that the TcpReceiveWindow should be blank when you first run it and the MTU is probaly set to 1300 (mine was, anyway).
Image
User avatar
oldboi
Member
Posts: 1006
Joined: January 8th, 2009, 6:45 pm
Location: West Australia
Australia

Re: Server not there...

Post by oldboi »

Well don't know if it made much difference, but here is the results after changing to recommended.
http://www.dslreports.com/tweakr/block: ... via=normal

Once again cheers for the advice and help...


Regards oldboi
Image
User avatar
Swanny-CG
Retired Admin
Retired Admin
Posts: 1962
Joined: December 15th, 2008, 9:48 am
Location: Bay Area, California

Re: Server not there...

Post by Swanny-CG »

Did you change your MTU? It says it's 1400 vs. the recommended 1500. It seems that we're attempting to somewhat limit the amount of data your system sends at a time so the amount of time it takes the smaller bursts of data goes down too.

If you changed your system's MTU - are you using a router or something that may be resending it at 1400? DSL MTU is usually 1492. The tweak folks suggested 1500.
Image
User avatar
oldboi
Member
Posts: 1006
Joined: January 8th, 2009, 6:45 pm
Location: West Australia
Australia

Re: Server not there...

Post by oldboi »

The computer uses a modem and no other devices connected. I had a (umm) thingy that connected another computer,
but it has bin dissconnected.
Look's as tho might be doing something wrong ?

I know of this guy who work's with computers, but he always busy so very hard to get hold of. And i don't really know him so just have to leave messages...
Shame i don't really have the no-how, but will keep at it something will happen...

I was reading a site the other day and someone was saying that they are now having the same problem with your new server (high ping). They were eastern Australia tho.

Why didn't the changes made show up ? I did as per instructions, but the modem could be the problem you think ?
Ta again your help is great...


Regards oldboi
Image
User avatar
Swanny-CG
Retired Admin
Retired Admin
Posts: 1962
Joined: December 15th, 2008, 9:48 am
Location: Bay Area, California

Re: Server not there...

Post by Swanny-CG »

When you open DrTCP does it say your MTU is 1500?

Is the TcpReceiveWindow the size we set it to the other day (8192)?

More importantly, are you still getting booted?
Image
User avatar
oldboi
Member
Posts: 1006
Joined: January 8th, 2009, 6:45 pm
Location: West Australia
Australia

Re: Server not there...

Post by oldboi »

Yes to all questions.........
No real change in getting booted.

But i do have a question since removing the router do i have to change the net settings, cause when i check the network connections in my control panel it still saying connected threw router. Or connected with other computers ?

Am i driving you crazy with all this ? Maybe i should just let it go an play against bot's !!!
The Aussie servers ain't populated or down when i'm on and the great fun i have on your'z is the reason i'm trying...


Regards oldboi
Image
User avatar
Swanny-CG
Retired Admin
Retired Admin
Posts: 1962
Joined: December 15th, 2008, 9:48 am
Location: Bay Area, California

Re: Server not there...

Post by Swanny-CG »

Nah you're not driving me crazy, I just don't know what all of this might do for you.

It *sounds* to me like you had a hub or switch behind your gateway that allowed you to connect multiple computers to it. You only have one computer now and the hub or switch is gone, now you just have the one computer behind your gateway. Something is still making the DSL connection to your local telco.

The new server is in Dallas, Texas. The old one was near San Francisco, California. You either have more physical cable between you and the new location, more traffic congestion or more hops (basically, more network gear to traverse). We can't do anything about any of those factors. What we're trying to do is change the way you send data to allow you some small chance of improving the efficiency of the connection.

So a couple last guesses - we can try changing your RWIN (TcpReceiveWindow) to something else, or the settings might be in your gateway device. When the line comes out of your wall, it goes ito your modem. Then that modem plugs into your PC. Do you have any administrative interface into that modem?

In the meantime, you can try setting your RWIN to 13600 and reboot when you can. We can try going the other way too, if that doesn't help at all. Say, 5440.
Image
User avatar
oldboi
Member
Posts: 1006
Joined: January 8th, 2009, 6:45 pm
Location: West Australia
Australia

Re: Server not there...

Post by oldboi »

Again tested as try'd to play yesterday an same happened. (high ping kick)

http://www.dslreports.com/tweakr/block: ... via=normal

Umm...don't understand interface with modem, an the connection setup you said is correct. Wat is DSL thingy to telco, is that a program on the computer. I also try'd to re-load the modem software...
I also noticed wat you say about the 1400 thingy, should be changing eh ??? Re-booted an try'd again. Results above with new settings. RWIN 13600/MTU 1500

Hey you must enjoy cause is really tickin me off. Bin awile since played now, might be worse than was before...lol
Bloody pooters, they get you so ...ahhhhhh !!!

Cheers again...


Regards oldboi
Image
Post Reply