hello and help

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Brettanomyces
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hello and help

Post by Brettanomyces » May 18th, 2018, 10:50 pm

hello folks, had to visit here to ask for help.

today MS did an update on my rig with win10 .
but now i cannot connect to the server, gives me the classic error message "failed to connect to server"
I can connect on other servers, even on the russian dc server, but not this.
any tips?
tks

bret

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CJ (Crash)
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Re: hello and help

Post by CJ (Crash) » May 19th, 2018, 12:42 am

I think this is a common problem, that some here have gotten a fix for here. I'll try and alert someone to help.

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Mali Mrav
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Re: hello and help

Post by Mali Mrav » May 19th, 2018, 2:00 am

maybe ur isp changed ur ip adress send trench ur ip
Silent Assassin

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Brettanomyces
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Re: hello and help

Post by Brettanomyces » May 19th, 2018, 6:29 am

tks boys ... looking forward to play again !!

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Trench
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Re: hello and help

Post by Trench » May 19th, 2018, 9:05 am

Hi Brett,

It probably didn't have anything directly to do with the Windows 10 April 2018 update, but yes it appears that your IP address had changed. I have updated the IP address to the new one that was used to make this forum post, so you should be good to go now.

If something like that happens in the future, the information at EA117.com/access is what Mali and Crash are referring to, for identifying the new IP address and sending us a private message so that we can get you updated.

The Windows 10 April 2018 update did cause some new weird "transitions" as you launch the game and it switches from showing the Windows desktop to showing the game. But it has still been successful here for playing, for what it's worth.

Microsoft did put out some updates already for the Windows 10 April 2018 release, so if you only just now received the Windows 10 April 2018 release itself, try running Windows Update again right now, and pull down whatever additional updates they have. Because it does seem a bit smoother now compared to when the Windows 10 April 2018 update first came out, so maybe they improved this a bit.

-Trench

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CJ (Crash)
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Re: hello and help

Post by CJ (Crash) » May 19th, 2018, 10:49 pm

Brettanomyces wrote:tks boys ... looking forward to play again !!
Glad it worked. Saw you just now playing ;)

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jolly_mario_batali
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Re: hello and help

Post by jolly_mario_batali » May 20th, 2018, 3:56 pm

Thanks Crash Mali Trench for getting Brett back on board!

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